Being a Customs Broker today means dealing with many transactions from many clients. Each client has their own method and format of presenting the information for shipments. And very few clients have the ability to provide the information in the computer readable file without requiring them to adopt new, time-consuming processes. The result is that more often than not, the Broker has to manually process and keypunch all the shipment information into their ABI or CADEX systems.
Reducing the costs and inefficiencies caused by this redundant data entry requires increasing the percent of shipments and entries that are received for upload directly into the Broker's computer. The alternative is the continuation of manual data entry.
The question is how to do it.
Any solution must satisfy two criteria. First, it must recognize that a client is unlikely to implement a process that generates an electronic file solely to make the life of their Broker easier. There must be a benefit to them. Second, the solution needs to integrate into a client's processes and abilities. Requiring additional work will make any solution a hard sell.
EC Dynamics satisfies both criteria. First, the client benefits by reducing the time and effort required to provide the information to the Broker. Since collecting and providing data to a Broker for the purpose of shipping is a cost, simplifying the process while improving efficiency and accuracy will benefit the client. We meet the second criteria by recognizing that the "one-size-fits-all" approach does not work and that any particular solution can address only a fraction of the prospective users. Instead, we provide a suite of data collection and distribution options. Ranging from ODBC links directly into a client's database, to the ability to process PDF files to a range of manual data options, we work with Customs Brokers to identify and implement solutions that fit their client's needs.
For more detailed information about how the broker and the client can benefit, click a link below:
Increasing the number of companies able to provide electronic data (Solving the "Round Hole / Square Peg" Problem)
Addressing the Clients' Needs
Increasing Efficiency (Growing business without growing staff)
A New Sales Tool
What The Future Will Look Like